Privacy Policy

Your trust is absolute. ZIVOX STYLE is committed to protecting your personal information. This policy details how we handle the personal information collected during your visit or timepiece acquisition.

1. What Personal Information We Collect

During ordering, account registration, or concierge inquiries, we collect relevant information including:

• Identity & Contact Data: Full name, email address, billing address, shipping address, and dial code/phone number.
• Financial Transaction Data: Payment details (processed securely via PCI-DSS compliant aggregators such as Razorpay). We do not store raw credit card numbers.
• Profile & History: Order history records, sizing preferences, and customer concierge messages.

2. Purpose of Collection

We utilize your data specifically for:

• Fulfilling orders, compiling tax invoices, and organizing courier shipments via Shiprocket.
• Verifying transaction security and preventing credit card fraud.
• Managing warranty certificates and tracking servicing history.
• Delivering exclusive product drop notifications, if subscribed.

3. Sharing with Authorized Third Parties

ZIVOX STYLE does not sell, rent, or trade your data. We share details only with our logistics partners (Shiprocket, DHL, FedEx) and transaction verification networks to process orders.

4. Concierge Data Access

At any time, you may request access, correction, or complete deletion of your profile history. Direct all inquiries regarding data protection to our compliance officer at boutique@zivoxstyle.com.